About Us

Established in 2012, we are a small team of specialist consultants with over 30 years’ experience working in the cultural sector in devising, developing, implementing and marketing membership programmes, while creating increased revenues across the customer spectrum, alongside experience in leading major technology projects and IT procurement.

Our work helps you to develop strategies and operational capabilities for long-term revenue-generating engagement with your audiences.

Recent project work includes:

• Developing new membership programmes
• Devising Customer Relationship Management strategies
• Refining and improving operational capabilities
• Developing strategic marketing campaigns
• Creating ticketing services and pricing strategies
• Training teams for successful customer service delivery
• Implementing box of office and membership solutions

About us

Established in 2012, we are a small team of specialist consultants with over 30 years’ experience working in the cultural sector, in devising, developing, implementing and marketing membership programmes, while creating increased revenues across the customer spectrum, alongside experience in leading major technology projects and IT procurement for a global professional services company.
Our work helps you to develop strategies and operational capabilities for long-term revenue-generating engagement with your audiences.

Recent project work includes:
• Developing new membership programmes
• Devising Customer Relationship Management (CRM) strategies
• Refining and improving operational capabilities

• Developing strategic marketing campaigns
• Creating ticketing services and pricing strategies
• Training teams for successful customer service delivery
• Implementing box of office and membership solutions